The Museum of Nebraska Art is at the heart of our community, creating a place for people with diverse interests and all levels of knowledge to discover the wonders of art and culture. As a staff member, volunteer, docent or intern, you can help us share MONA with the rest of the state and beyond. If you are open-minded and forward-thinking, we invite you to join our team and contribute to a culture of creativity!

Employment

A variety of talents and skills are needed at the Museum, and we are currently looking for people who share our passion for art and community building to join our staff.

To apply for any of the positions listed following the Application Instructions below. We will respond directly to applicants that best match the qualifications for the open positions. We are an equal opportunity employer and consider all qualified applicants for employment without discrimination based on race, color, sexual orientation, gender identity, religion, disability or any other factors prohibited by law.

Current Position Openings

VISITOR SERVICES REPRESENTATIVE

Department: Visitor Services / Gift Shop
Reports to: Visitor Services Gift Shop Manager (VSGS)
FLSA Status: Part-time, non-exempt
Effective Date: 2025
Hourly Rate: $15.00

Hours: 12 to 15 hours per week. The museum is open Tuesday thru Saturday from 10 to 5. Sundays from Noon to 5:00 pm. Staff will receive 3 to 4 shifts per week: Morning shifts either 9:30 am to 1:30 pm, or 1:00 pm to 5:00 pm. Possibility of additional hours week nights, evenings, and/or weekends for Special Events.

Position Summary

Answering to the Visitor Services Gift Shop Manager (VSGS) MONA’s Visitor Services Representatives support the mission and safety of MONA by sharing knowledge about exhibitions and keeping artwork and people safe. They are the first official point of contact to Museum visitors, and as such, help provide positive experiences for all ages. The position is knowledgeable and shares information to the public about exhibitions, collections, the Museum building, and MONA’s history. They greet visitors, assist with gift shop sales, monitor galleries, gather audience metrics, sign visitors up for memberships, track visitation, and generally coordinate daily ongoing needs of visitors.

Duties and Responsibilities

• Greets and welcomes visitors and provides basic information about the Museum and its policies such as but not limited to: touching art, photography, food, beverages, member benefits, gift shop offerings, etc..
• Enforces Museum policies; works as part of a security team to keep MONA’s guests, assets, and staff safe.
• Monitors activity in MONA using camera and personal surveillance.
• Performs opening and closing procedures for both public and non-public hours.
• Exhibits familiarity with the layout of the building and grounds, including galleries, hallways, and closets.
• Keeps track of Museum attendance and records statistics. Encourages/requires visitors to sign the register book.
• Cleans and sanitizes high-touch surfaces at the front desk as appropriate.
• Reports problems with art on display, unusual behavior, or building issues to direct supervisor.
• Operates and supports the MONA Shop by processing sales, assisting customers, restocking inventory, and other duties as assigned.
• Speak to visitors about the benefits of, and assists visitors in signing up for Museum Memberships.
• Re-stocks and distributes Museum printed materials in the Lobby and the galleries as needed.
• Answers general questions about Kearney and the region, gives directions and suggestions.
• Offers the use of wheelchairs to those needing assistance.
• Implements emergency procedures for MONA visitors and MONA Shop volunteers such as fire evacuation plan and tornado shelter procedure.
• Other duties and projects as assigned.

Minimum Qualifications

• High school diploma/GED equivalent; relevant coursework from an accredited college or university is preferred.
• Professional experience in a visitor service role at a comparable organization or in hospitality, retail, or cultural organizations.
• Vigilant awareness and attention to activity.
• Effective and persuasive communication skills; able to initiate conversation, speak clearly, and present information to a wide variety of visitors, volunteers, and staff.
• Ability to work with individuals from a wide variety of backgrounds.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; climb or balance; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles, outside weather conditions and risk of electrical shock. The noise level in the work environment is moderate to high. Works evenings and weekends.

Application Instruction:

Please submit your letter of interest, resume, and 3 references via email to:
mona@nullunk.edu   

Or by mail to:
Museum of Nebraska Art
2401 Central Avenue
Kearney, NE  68847

Please do not call the museum, only applications submitted by email or mail will be considered.